Cancellation Policy and General Information
Welcome to Saipan.Tours Policy page! When you share information with us, we can make our services even better for you. For instance, we may ask for your Hotel and Room # for the purposes of transportation to your tour. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
OUR WEBSITE IS SECURED BY A VALID SSL Certificate. We also use state of the art encryption to safeguard your creditcard information via our Paypal Payment Portal.
Our website is protected by an SSL certificate which encrypts any personal and financial data. We provide worry free and safe money transfers via Paypal-The industries most trusted and secure way of sending and receiving money online. We accept all major credit cards including visa and mastercard. We promise to practice due diligence in safeguarding your information at Saipan.Tours.
2Easy online payment via our e-commerce store
We accept all major credit cards including visa and mastercard. In some special cases, we accept cash upon delivery of service. However, we cannot confirm or book tour until we receive cash in hand.
We also accept WeChat Wallet.
Our website includes several affiliate links for Agoda.com (online booking) and cheapflights.com (for online airline booking).
Sleep easily knowing your credit card information is safeguarded with the power of Paypal and SSL certificates on our website Saipan.Tours .
3Free Transportation Services
When you book a tour through Saipan.Tours, Free transportation is included (unless otherwise specified). We can also assist in calling a taxi if you are stranded or need a translator for taxi services.
4 How our booking services works
When you click our “book tour” buttons, you will be taken to a “booking information” form. You will enter information that will allow us to successfully book a tour. We may ask for your Hotel and Room # for transportation services. We also collect your e-mail, date and time of preferred tour, what language you prefer to speak in, and other important information related to the tour.
After filling out the reservation form, you will be taken to a payment gateway. We use Paypal. The industry’s safest and most popular way to pay online. We accept all major credit cards.
Once you have paid for the tour, our staff will reserve and book your tour. Once we confirm your tour, we will send you an e-mail confirming your reservation.
In some instances, tours get fully booked, or canceled due to inclement weather or unforeseen circumstances. If this is the case, a 100% refund will be issued to your credit card.
5Guaranteed cheapest online Hotel Booking rates.
Saipan.Tours offers the following “Best Price Guarantee”. If you have reserved a hotel room through our affiliate, Agoda, and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, we will either match that rate or beat it. Guaranteed by Agoda.com
To receive a refund there must be notice given 48 hours in advance. In some exceptions cancellations can be made up to 24 hours in advance. Cancellations made less than 24 hours in advance may be subject to a 100% cancellation fee. Customers who order services and then do not pay may be prosecuted for theft of services which is punishable by CNMI law.